International Women’s Day (IWD) is celebrated yearly on 8 March and is a day when women around the world and from all walks of life are commended both for their achievements and for their efforts towards equality. International Women’s Day is a time to reflect on progress made, to call for change and to celebrate acts of courage and determination by ordinary women who have played an extraordinary role in the history of their countries, communities and business organizations.
Research carried out by the International Cooperative and Mutual Insurance Federation (ICMIF) for IWD 2016...
Mutual and cooperative values sell: Sharing our experiences, sharing our successes is another first of its kind ICMIF report, this time showcasing values-based insurance marketing strategies from around the world. It features contributions from eight member organizations, all of whom are outperforming their national markets.
This report has been produced in response to requests from ICMIF’s Communications Leaders Forum (CLF) who asked ICMIF to investigate and share methods and strategies used by member organizations that maximize the benefits of their “mutual difference”....
Economic and social shifts during the last decade have created a significantly different type of insurance consumer. The global financial crisis has led to falling incomes in real terms and a commercial slow-down in many markets. Consumers’ price sensitivity has sharpened, while their service expectations continue to grow.
This report looks at socio-economic shifts; technological advances and regulations which are changing the market; and the evolving expectations of today’s insurance consumers. It considers the impact for the insurance industry as a whole, and implications...
The primary goal of cooperative/mutual insurers is to manage risk in order to build a better world – from safeguarding the environment, to providing stability in communities, from helping businesses develop, to protecting individuals and the families they love. It is also their duty to look after the people who help build the business and support its values on a day-to-day basis: their employees. Without committed, loyal, effective employees, businesses cannot develop and thrive.
In this edition of Strategic InSights, ICMIF examines the rationale for investing in employee...
This edition of Strategic InSights considers the nature of member engagement, its economic and strategic rationale, and the challenges of implementing a member engagement programme. It identifies the key questions to be considered while developing a member engagement strategy, presents real-life case studies from ICMIF members, and offers practical frameworks to help organizations assess the effectiveness of their member engagement activities.
ICMIF’s new report Chief Executive InSights: perspectives on leadership in the fastest growing insurance sector is now available to download.
Based on detailed interviews held with 34 cooperative and mutual leaders from 21 countries, the research provides a valuable insight into the minds of the leaders of the cooperative and mutual insurance sector.
In the report ICMIF member Chief Executives share their views on the markets in which they operate, the firms which they run, and what the future could look like for our sector.
Key...
The long-awaited report about the reputation of the global cooperative and mutual sector is now available for ICMIF members to download.
The 56 page Global Reputation Report examines people’s perceptions, sentiments towards and conversations about cooperative/mutual insurers and their competitors.
The report reveals that cooperative and mutual insurers enjoy a relatively consistent and positive reputation.
With global consistency, cooperative and mutual insurers are considered to have well-balanced financial, governance, environmental and...
Insurance often has the reputation for being a conservative industry, run in a time-honoured way by men. However, in the cooperative and mutual insurance sector women are taking a much more significant role.
Our latest figures suggest that 29 cooperatives and mutual organizations within ICMIF’s membership (220+ organizations) have decided that the best person to lead them is female. In 2005 this figure was just six. ICMIF was keen to further explore this trend and invited the female leaders from its member organizations to participate in a survey. Fourteen female leaders – CEOs,...
One of the most significant shifts in consumer behaviours in recent years has been the increased use of "online" sources for researching, transacting and post-sales service. Online presents the insurance industry, both life and general, with some important business opportunities, many of which have as yet been untapped.
In this InSights management paper, we look at how ICMIF members have been approaching the world of “online”, ask key questions that can help make informed decisions about online strategies, and consider the wider market trends that help identify future...
Around the world, drivers have long been familiar with satellite navigation devices to help them find their way around. But now, GPS technology is also providing new directions for the marketing and underwriting of motor insurance. This InSights report looks at the latest developments in the usage of telematics, or “smartboxes” to enhance the competitiveness of motor insurers, crossing a range of strategic objectives.